Urgent Opening for Customer Care Executive Full-time Job1 week ago - Transportation & Logistics - Mumbai - 68 views
Designation Customer Care Executive
Eligibility:- If 12th or graduate.
Job Location:- Chandivali Andheri
Experience:- 1+ years
Salary:- 10k to 20k
- English, Hindi, and Kannada, (compulsory all 3 languages)
- English, Hindi, and Telugu (compulsory all 3 languages)
- English, Hindi, and Tamil (compulsory all 3 languages)
JD for Customer Service Executive:-
- The change of the day was supported to hand over the logistics to the desired customers.
- Database Entry and Management.
- Determine the requirements by working with customers.
- Solves problems by clarifying customer queries/complaints/issues; Research and answer and search for alternative solutions; Implementing solutions; Growing uncertain problem.
- Acting as a direct liaison between the company and its existing and potential markets.
- Updates job knowledge by participating in educational opportunities.
- Identifies opportunities for up-sell accounts and sells additional services; Explanation of new features.
- Enhances the organization's reputation by accepting ownership to meet new and different requests; Discover opportunities to add value to job achievements.
Departments:- Customer Care Executive (Call Center)
Industry:- Logistics / Courier / Transportation
Skills:- Customer Care, Customer, Telugu, Voice, Inbound Process, Logistics, Inbound Customer Service, Care, Service, BPO Voice, Inbound Call, Tamil, Concother skills: executive.
Company Description:- Tactics Management Services Private Limited
Any questions in the matter hesitate to contact me.
Thanks & Best Regards,
Strategy Management Services Pvt Ltd
201, 2ND Floor, Gulmarg Complex, Station Road,
Goregaon (East) -Mumbai-400063